- The satisfaction of the customers
- Care for our Human Resources,
- Economic efficiency and the long-term feasibility of the company
- To pursue the achievement of the highest levels of quality in all the company’s areas of activity, using the best practices available, fulfilling the specifications, codes and standards applying to our activities, maintaining an attitude of permanent adaptation to them and making of the quality a basic element of the culture of the organization.
- To implement, maintain and continuously improve a Quality Management System in keeping with our activities, products and services, efficiently documented and aimed at facilitating management by processes and the permanent innovation of them for improving continuously the performance of those activities.
- To establish and periodically review objectives and goals allowing on-going improvement programs to be developed, using for this purpose the results of periodic assessment by the management of the implementation and effectiveness of the Quality Management System, the results of audits and corrective and preventive actions.
- To support, motivate and underline the responsibility of all the workers, involving them such that their capabilities may be used to achieve the objectives and transmitting to them the importance of satisfying both the applicable legal and regulatory requirements and the customer ones.
- To use all the resources necessary to guarantee that the services, products and processes provided are safe, reliable and in strict compliance with the applicable specifications, standards, codes and legal requirements, as well as with the customers’ requirements and those others that the company might voluntarily choose to comply with.
- To establish on-going training programs ensuring the availability of a highly qualified workforce, stimulating their participation in the development of quality policy.
- To periodically measure customer satisfaction in order to anticipate their needs and expectations, thus jointly collaborating in the on-going improvement of the services rendered and products supplied.
- To foment that the collaborators and contractors operate according to our policy.
- To steadily reduce the number of non-conformities detected.
- To establish actions and programs aimed at prevention and not just the detection of problems.
The quality policy is based on ISO standards
- HRN EN ISO 9001: 2015 Quality management system
- HRN EN ISO 3834-2 along with application of the PED - Directive 2014/68 /EU
- HRN EN ISO 14001: 2015 Environmental management system
- HRN EN ISO 45001:2018 Occupational health and safety management system
- HRN EN 1090-2, EXC3 Execution of steel structures and aluminium structures
We work in accordance with directives
- Atex Directive relating to equipment and protective systems intended for use in potentially explosive atmospheres (2014/34/EU)
- PED – Directive, making available on the market of pressure equipment (2014/68/EU), depending on the system requirements and conditions.